Intelligent Distribution for the Modern Supply Chain
IBM Sterling OMS, Fluent Commerce and autonomous AI-powered order flows — enabling distributors and logistics operators to process orders faster, reduce exceptions and deliver better.
What We Deliver for Distribution & Logistics
IBM Sterling OMS Implementation
One of the world's few certified global SIs for IBM Sterling Order Management. Full implementation, customisation, upgrade and managed support. 60% faster migration timelines.
Fluent Commerce — Distributed OMS
Multi-channel distributed order management for BOPIS, ship-from-store, click-and-collect and endless-aisle fulfilment. Real-time inventory visibility across all locations and channels.
Autonomous Order & Fulfilment AI
AI agents handling intelligent order routing, fulfilment exception management, carrier selection, delay notifications and SLA monitoring 24/7 — eliminating manual ops escalations.
WMS & Inventory Integration
Warehouse Management System integration, predictive inventory rebalancing, multi-location stock orchestration and automated replenishment workflows. Reduce stockouts and overstock.
B2B Distribution Commerce
Enable distributors, stockists and dealers to order online via B2B portals. Complex pricing from SAP/Oracle ERP, account-level catalogues and approval workflows via Universal Commerce.
Supply Chain Visibility & Analytics
End-to-end order and shipment tracking, carrier performance analytics, vendor scorecard management and AI-powered demand forecasting to optimise inventory positioning.
Universal Commerce for Distribution
Universal Commerce pre-composed B2B commerce for distributors — enabling dealers, retailers and stockists to order directly online. Complex SAP/Oracle pricing integration, account hierarchies, approval workflows and OMS integration — all composable on a single platform instance handling 35+ client storefronts.
Autonomous Operations
Self-healing order flows, autonomous exception management and AI-powered carrier selection reduce manual intervention by up to 60%. Order Management Agent and Returns Management Agent from Universal Commerce Autonomous Commerce fleet deployed for 24/7 operations.
Technology Stack
IBM Sterling OMS · Fluent Commerce · Aptos OMS · OneStock · SAP ERP · Oracle ERP · MuleSoft · n8n · AWS · Azure · Universal Commerce XCaaS
Cnetric Capabilities for Distribution & Logistics
The enterprise services and solutions most relevant to distribution and logistics. Each card links to its full page.
01Enterprise services
Order Management & Fulfilment
IBM Sterling and Fluent Commerce OMS, distributed order orchestration and autonomous fulfilment.
Explore serviceIntegration & Automation
WMS, TMS, ERP and carrier integration, B2B EDI and partner APIs.
Explore serviceDigital Experience & Commerce
B2B distribution portals with customer-specific pricing, quick order and reorder.
Explore serviceEnterprise AI
Demand forecasting, inventory optimisation, autonomous handling of order exceptions and logistics agents.
Explore serviceIoT Integration
Fleet telematics, warehouse sensors and cold-chain monitoring.
Explore serviceBlockchain Development
Shipment provenance, chain-of-custody and partner settlement.
Explore service02Solutions
Universal Commerce
B2B commerce, distributed order management and autonomous operations for distributors.
Explore solution Provenance (Blockchain)Falcon
Verifiable operational data and supply-chain provenance across shipments and partners.
Explore solution CommerceDr.Commerce
Continuous optimisation of B2B ordering journeys to reduce friction and lost orders.
Explore solutionDistribution Success Stories
Fanatics
Sports Merchandise OMS
- Sterling OMS powering e-commerce for major sports leagues
- 150+ team properties and 1,080+ vendor relationships managed
- Global inventory visibility and intelligent order consolidation
- Multi-channel fulfilment across online, wholesale and retail
DHL
Global Logistics Integration
- Global shipping API integration with enterprise commerce platforms
- Real-time shipment tracking and fulfilment visibility
- Carrier selection and optimisation for international shipments
- Returns management integration for e-commerce clients
DKSH
35-Site B2B Distribution Platform
- 35 B2B storefronts on a single IBM WebSphere instance
- Small retailers purchasing directly online across Asia
- Complex SAP-based pricing without performance degradation
- Automated order processing reducing manual effort by 70%
Costco
Large-Scale Order Management
- Sterling OMS implementation for wholesale retail operations
- 3rd-party payment verification and fraud prevention
- High-volume order processing at global scale
- Tight integration with warehouse and fulfilment operations
Genco
Reverse Logistics
- Reverse logistics and returns management platform
- Automated returns processing and refund workflows
- Integration with warehouse management systems
- Analytics for returned goods disposition and value recovery
Universal Commerce
Autonomous Distribution Ops
- Order Management Agent: intelligent routing and exception management
- Returns Management Agent: zero-touch returns processing
- Inventory Intelligence Agent: predictive rebalancing across warehouses
- 35–60% reduction in manual order management interventions
Purpose-Built for Distribution & Logistics
Universal Commerce provides pre-composed XCaaS solutions specifically designed for Distribution & Logistics businesses — composable storefronts, agentic AI and autonomous operations in one subscription.
Ready to Transform Your Distribution & Logistics Business?
Connect with our Distribution & Logistics industry experts to discuss your specific challenges and opportunities.
Technology Partners & Platforms
Frequently asked questions
Which Cnetric services and solutions are relevant to distribution and logistics?
Relevant services include Order Management & Fulfilment, Integration & Automation, Digital Experience & Commerce, Enterprise AI, IoT Integration and Blockchain Development. Relevant solutions include Universal Commerce, Falcon and Dr.Commerce. See the Services & Solutions section of this page for details and links.
How does Cnetric support Distribution & Logistics organizations?
Cnetric serves distribution and logistics with IBM Sterling and Fluent OMS, WMS and ERP integration, B2B portals and enterprise AI, plus Universal Commerce and Falcon.
Can existing enterprise systems be retained?
Integration and modernization can be planned around existing systems. The architecture and migration approach depend on the current environment and project requirements.
How do I discuss Distribution & Logistics with Cnetric?
Email sales@cnetric.com or use the Contact page. Share your business objectives, current systems and intended timeline so the team can discuss a suitable engagement.