Universal Commerce
Pre-Composed Industry solutions with best of breed packaged business capabilities (PBCs) for Retail (B2C), Manufacturing (B2B & DTC), Distribution (B2B), Marketplaces (B2C & B2B) and Omni-channel
Composable Commerce with Universal Commerce
Features
Composable Storefronts
Universal Commerce supports a wide range of composable storefronts for Retail B2C (Fashion, CPG, Grocery, Pharmacy, etc.) and Telecom B2C/B2B and Manufacturing DTC/B2B & Distribution B2B use cases embedded with PBCs for CMS, AI Search, Personalisation, Product Recommendation & Merchandising to power the digital experience for leading commerce platforms.
MACH & Headless Platforms (PBCs)
Universal Commerce supports a wide range of packaged business capabilities (PBCs) for Search, Personalisation, CMS, Commerce, PIM, CDP, OMS, POS, Marketplaces, Product Recommendation, Loyalty, etc from the MACH & Headless software ecosystem.
Universal Composer for No Code / Low Code / AI based composition
Universal Composer in Universal Commerce enables rapid composition of commerce applications with our composable storefronts and commercial and open source PBCs from the MACH & Headless ecosystem or custom MACH PBCs.
Embedded No Code iPaaS with over 1000 application connectors
Universal Commerce supports an embedded No Code iPaaS for Orchestration, Integration and Automation with over 1000 pre-built connectors to enterprise applications across CRM, ERP, SCM, MDM (PIM & CDP), Marketing Automation, etc.
Plans and pricing
Our Universal Commerce plans are designed to address the needs of both SME and Enterprise customers
Express
For Small to Medium Enterprises
Express key features
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Universal Commerce pre-composed for Business to Consumer (B2C), Direct to Consumer (DTC) and Business to Business (B2B) business models
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Includes best of breed PBCs for Search, Content, Catalog, Promotions, Cart, Checkout, Payments and Shipping
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Optional: Best of breed PBCs for Marketing Automation, Product Recommendation, Loyalty and Gift Cards
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Includes CRM & ERP integrations
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Includes Cloud Hosting: Azure, AWS or Oracle
Standard
For Medium to Large Enterprises
Standard key features
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Universal Commerce pre-composed for Business to Consumer (B2C), Direct to Consumer (DTC), Business to Business (B2B) and Marketplace (B2C & B2B) business models
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Includes best of breed PBCs for Search, Content, Catalog, Promotions, Cart, Checkout, Payments and Shipping
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Includes best of breed PBCs for Marketing Automation and Product Recommendation
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Includes AI Search & Personalisation
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Includes CRM and ERP integrations
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Optional: Best of breed PBCs for OMS, PIM, CDP, Marketplace Seller, Loyalty and Gift Cards
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Includes Cloud Hosting: Azure, AWS or Oracle
Enterprise
For Large & Global Enteprises
Enterprise key features
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Universal Commerce pre-composed for Business to Consumer (B2C), Direct to Consumer (DTC) and Business to Business (B2B), Marketplace (B2B2C & B2B2B) and Omni-channel business models
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Includes best of breed PBCs for Search, Content, Catalog, Promotions, Cart, Checkout, Payments and Shipping
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Includes best of breed PBCs for Marketing Automation and Product Recommendation
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Includes AI Search & Personalisation
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Includes CRM and ERP integrations
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Includes best of breed PBCs for OMS and PIM
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Optional: Best of breed PBCs for POS / mPOS, CPQ, CDP, Marketplace Seller, Loyalty and Gift Cards
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Includes Cloud Hosting: Azure, AWS or Oracle
All plans include
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Payment Integrations
We support a wide range of payment gateways including Stripe, Paypal, Cybersource, RazorPay, CCAvenue, E-NETS, AfterPay, etc.
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Shipping Integrations
We support a wide range of shipping provider integrations including Shippo, DHL, Fedex, ShipRocket, EasyPost, etc.
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CRM & ERP Integrations
We support integrations to all the leading CRM & ERP platforms such as Salesforce, SAP. Microsoft, Oracle, Sage, Netsuite, SugarCRM, HubSpot, Zoho, PipeDrive, Freshworks.
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Cloud Hosting
Universal Commerce supports Public, Multi-cloud and Hybrid Cloud architectures and can be deployed on AWS, Azure, GCP, IBM Cloud, Oracle Cloud, Redhat Openshift and Google Anthos.
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CyberSecurity
Universal Commerce meets all the security standards for cloud computing and e-commerce applications on cloud such as ASVS, ISO, CIS, PCI DSS, GDPR, NIST, etc, and also leverages the all the security features and standards compliance of the cloud provider.
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Setup
Universal Commerce setup costs are included for Express and Standard plans for Azure or Azure cloud. For Enterprise versions the setup costs are part of the implementation costs.